A Zero Tolerance Policy towards violence, threatening and abusive behaviour is now in place throughout the NHS. The staff at the practice has a right to carry out their work in an environment free from such behaviour.
The practice does not tolerate violence or aggression. A patient committing an act of violence or aggression will be reported to the police and he/she will be removed from our list of patients. Therefore all patients are asked to be courteous to all staff at all times.