Appointments

 

For non-medical emergencies, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Book an Appointment

Pharmacy & Self-Care

Your pharmacy can advise you on minor illness and contraception advice without the need of an appointment and can prescribe medication for 7 common illnesses and the oral contraception pill. Please speak to a pharmacist first.

Pharmacy First

From 31st Janurary 2024 you can now attend the 'Pharmacy First' for 7 common conditions. The pharmacy team will be able to assess your condition and offer treatment and some prescription medicines if required.

See more information about Pharmacy First

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Request a GP Appointment

Ways to book

  1. Request an appointment online
  2. Telephone: 01635 41495 - A member of our team will complete an online request on your behalf.
    • Please be aware that our reception team will ask you questions, like those on the online form.
    • Providing our reception team with as much information as you can ensures that you are seen by the appropriate clinician at the appropriate time.

Request a Nurse Appointment

How to Book

  • Telephone: 01635 41495 - Our reception team will deal with your request.

Home Visits

Please be aware that our Home Visiting Team will call to assess the home visit request first.

  • Request a home visit appointment online
  • Telephone: 01635 41495 - A member of our team will complete an online request on your behalf.
    • Please be aware that our reception team will ask you questions, like those on the online form.
    • Providing our reception team with as much information as you can ensures that you are seen by the appropriate clinician at the appropriate time.

Home visits are reserved for patients who are unwell and housebound. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients in the surgery.

If you are unsure whether you need to see a doctor or nurse please ask reception for assistance.

Minor Injury

Visit a Minor Injury Unit for:

  • Minor Burns
  • Cuts
  • Sports Injuries
  • Bites and Bruises
  • Minor Dislocations, etc

Learn more about the Minor Injuries Unit at West Berkshire Community Hospital

You must book via NHS 111 to access the service. Please do not arrive unless you have an appointment.

Book an appointment with NHS 111 Online

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Cancel using our online services
  2. Cancel through the NHS App
  3. Telephone us on 01635 41495.

Out of Hours

Enhanced Access

We provide surgeries outside normal hours:

  • Two late evenings a week – Tuesday and Thursday (to 8pm)
  • One Saturday morning a month (8am to 12pm Noon)

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Minor Injuries Unit

Visit a Minor Injury Unit for:

  • Minor Burns
  • Cuts
  • Sports Injuries
  • Bites and Bruises
  • Minor Dislocations, etc

Learn more about the Minor Injuries Unit at West Berkshire Community Hospital

You must book via NHS 111 to access the service. Please do not arrive unless you have an appointment.

Book an appointment with NHS 111 Online

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy